Our Store Policies
These terms and conditions govern the use of our websites, social media sites and handles, email, and
other online services or when you otherwise interact with TheSporeBazaar
(the “Company”, “We”,
“Seller”) and the purchasing of products from our website (collectively, the “Services”). By using the
Company’s Services, you agree to follow and be bound by these conditions. Please read them
Please review the Company’s Privacy Notice located at (link to notice).
Sale and Purchase of Goods
The Company agrees to sell and you (“Buyer”) agree to purchase goods of the description and quantity
described in the “checkout window”, pursuant to these Terms and Conditions.
Product Description Disclaimer
The Company’s website may contain pictures of sample products. Due to the unique nature of each
spore, we make no warranty that the product you receive will look like the picture shown on our
Buyer agrees to pay the purchase price of the goods as posted on the Company’s website and as
calculated in the “checkout window.” The purchase price will include all duties, taxes, customs or other
fees of any nature imposed upon this transaction by federal, state, or local government authority and
shall be paid by the Buyer.
Buyer agrees to pay the total purchase price at the time of checkout. Seller reserves the right to
withhold fulfillment of Buyer’s order until such time as the purchase price has been paid in full.
All "Delivery by" dates are estimates only and are not guaranteed. Shipping services and rates are
subject to change without prior notice. Seller agrees to make reasonable efforts to ensure delivery in
accordance with the estimated delivery date selected by the Buyer at the time of checkout; however,
Seller is not liable for any failure to deliver within such timeframe.
Risk of Loss
The risk of loss and title for such items purchased by Buyer, as described in the checkout window, pass
to Buyer upon Seller’s delivery to the carrier.
SELLER IS NOT LIABLE FOR ANY MISUSE OF ANY PRODUCTS PURCHASED FROM THE COMPANY. BUYER
WARRANTS THAT IT WILL USE THE PRODUCTS PURCHASED FOR RESEARCH PURPOSES ONLY AND WILL
NOT USE THE PRODUCTS FOR HUMAN CONSUMPTION OR GERMINATION. IN ADDITION, BUYER
WARRANTS THAT THEY ARE OVER THE AGE OF 18.
Returns and Refunds
1. For all Products- Many of the Company’s products are temperature sensitive, and for
this reason Seller provides all Buyers with tracking numbers. It is the Buyer’s responsibility to
understand the temperature sensitive nature of the products ordered (mostly gourmet) and ensure
proper care of the products ordered. If the Buyer’s order has been damaged during delivery due to
temperature, the Company will issue a refund if the Buyer provides photographic evidence of the spores
within five (5) days of the products being delivered. Such photographic evidence must be under a
microscope to allow the Company to ensure there are no viable spores remaining. A spore will be
deemed viable so long as it is not cracked, fragmented or missing pieces. The Company will not provide
any returns or refunds for products ruined by Buyer’s negligence, including failure to bring the product
into a controlled environment upon delivery. In addition, the Company reserves the right to delay
delivery if such delivery may result in the spores being damaged by extreme weather conditions.
2. Spore Syringes and Gourmet Liquid Cultures- The Company takes great care in shipping
purchased products. However, if a syringe is broken during transit, do not hesitate to take photos and
provide such photos to our email, below. If the pictures are received and the syringes are damaged to
the point of disrupting the essential function of keeping the solution airtight and dispensing the solution,
the Company will deliver a replacement product to the courier for shipment within five (5) business days
after notification. You may request a refund if the replacement package has not been delivered to the
courier for shipment within five (5) business days.
Additionally, if the order you received is incorrect, please take a picture of the full order and send to our
support email below with the “subject” line as: “Incorrect order #[Your order number here].” If
applicable, the Company will pay for shipping to return the incorrect contents of the package to the
Seller and to send out the proper products, upon delivery of the incorrect order. Return shipping must
contain a tracking number and be sent via first class mail . The Company will provide a refund only if shipment
of the proper products is not possible or if such replacement product will not be delivered to you within
two (2) weeks.
After delivery of the products to
the courier for shipment, all liability shifts to the Buyer and no refund will be given.
3. Spore Swab Reship Policy- The Seller will only send replacement spore swabs if the
spores on the swab become unusable prior to delivery. If the outer packaging containing the spore
swabs is damaged, please contact us to ensure your swabs have not been damaged. If the Company is
unable to refill the original order, you may exchange the damaged goods for an item of equal value, or
the Company will issue a refund for the missing item. Note: If you ordered a bundle swab deal and only
one swab was compromised, and could not be reshipped in a timely manner, a refund for the price of
the damaged swab will be issued at the rate you purchased it.
Gourmet Wedge Return/Reship Policy- Upon opening your package, please evaluate
the seal at the top of the wedge container. Without unwrapping or disturbing the clear seal on the top,
visually assess the wrapping to ensure it is wrapped around the entire top of the container at least once.
If the wrapping is no longer sealing the top of the container, please immediately take pictures of the
product and send them to our email with the subject line “Compromised Wedge Container”. After
ensuring the seal is intact, please evaluate the wedge container to ensure there are no cracks or holes in
the container itself. If there are cracks or holes in the container, immediately document such damage
and provide photo evidence to our email below. If the Company determines the damage to the wedge
container is significant enough that the product may be contaminated, the Company will send a
replacement product to you. Shipment of the replacement product may take up to two (2) weeks for
some gourmet cultures, as they are best made fresh or the Company will provide a refund for the
5. Shop Items- If the products integrity is compromised during shipment and deemed
unusable, the Company will send a replacement product. In such instances, replacement will only occur
if the Buyer provides photo evidence of the damaged packaging and product and sends such evidence to
our customer support email within three (3) days of receiving the package. Most reshipments will be
delivered to the courier for shipment within five (5) business days, unless an announcement postponing
shipments has been posted on the Company’s blog page prior to the return claim being received by the
Company. The Company’s blog page can be found here: [insert link]. If replacement products are
unavailable the Company will issue a full refund for the damaged goods.
6. Customer Error- If you require the Company to reship any products due to Buyer error,
for example providing the wrong shipping address, the Buyer will be required to pay the postage and a
reshipment fee of 150.00. In addition, no reshipment will be sent until the original shipment has been
returned to the Seller. If the Buyer cancels an order after the Company has received payment or discloses their
intent to geminate the spores, the Buyer must pay a 150 cancellation fee which the Company will deduct
from the received payment. After deducting the cancellation fee, the Company will refund the
remaining payment amount to Buyer. If the Company is forced to cancel an order for the reasons listed
above, the Company may block the Buyer’s account on the Company’s website, if any has been made.
7. Disclaimer- We are not responsible for ensuring timely delivery after the Company has
delivered the product to the courier. The Company will provide Buyer with a tracking number. Seller is
not liable for any delays in shipment arising from the courier’s actions or inaction.
8. Shipping Plan- Credit card authorization and verification must be received prior to
processing any order. The Company will typically ship out products five (5) days a week, Monday-Friday.
EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, THE COMPANY MAKES NO
WARRANTY WITH RESPECT TO ANY TECHNOLOGY, GOODS, SERVICES, RIGHTS OR OTHER SUBJECT
MATTER RELATING TO ITS SERVICES AND DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO ANY AND ALL OF THE FOREGOING.
Limitation of Liability
Seller or any affiliate of Seller shall not be liable under any circumstance to Buyer or any other party for
any special, consequential, incidental or exemplary damages arising out of or in any way connected with
the goods purchased by Buyer from Seller or otherwise, including but not limited to damages for lost
profits, loss of the goods or any associated equipment, cost of capital, cost of substitute or replacement
equipment, facilities or services, down time, Buyer’s time, lost data, injury to property or any damages
or sums paid by Buyer to third parties, even if Seller or any of Seller’s affiliates have been advised of the
possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based
upon principles of contract, warranty, negligence, or other tort, breach of any statutory duty, principles
of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential
purpose, or otherwise.
In no event shall Seller or any affiliate of Seller be liable to Buyer or any other party for loss, damage, or
injury of any kind or nature arising out of or in connection with these terms and conditions in excess of
the net purchase price of the goods actually delivered to and paid for by Buyer hereunder.
Seller disclaims any warranties of non-infringement with respect to the goods and none of Seller or any
affiliate of Seller shall have any duty to defend, indemnify, or hold harmless Buyer from and against any
or all damages or costs incurred by Buyer arising from the infringement of patents or trademarks or
violation of copyrights by any of the goods or Services.
You agree to defend, indemnify and hold harmless the Company, its affiliates, representatives, agents or
any related parties from and against any and all claims, liabilities, damages, losses or expenses, including
reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use
of the Company’s website or its products.
Third Party Services
The Company’s Services may include hyperlinks or directions to access content on third-party websites,
applications, or other services that are not under the control of the Company. The Company does not
control, oversee or endorse any third-party services that may be accessed through the Company’s
Services. The Company is not responsible or liable for any injury caused by use of any third-party service
and each third-party service may be governed by their own Terms and Conditions. It is the responsibility
of each user to ensure they are in compliance with such Terms and Conditions.
Seller shall be excused from performance, including proper delivery of purchased goods under these
Terms and Conditions if it is unable to perform due to fire, earthquake, labor disputes of third parties,
acts of God or public enemy, war, civil or disorder to the extent that such event is beyond such party’s
control (collectively, “Force Majeure Event”). Upon occurrence of its inability to perform due to a Force
Majeure Event, the Seller will give notice to the Buyer and may propose revisions to the schedule for
completion of delivery of the purchased goods.
Disputes arising from these Terms and Conditions or from the use of any of the Company’s Services will
be resolved through binding arbitration which means you agree to waive your right to a trial by jury in
any action or proceeding relating to any and all claims you may have against the Company, its affiliates,
representatives, agents or any related parties.
Applicable Law and Jurisdiction
Any disputes arising hereunder, including the validity and construction of these Terms and Conditions,
shall be governed by and interpreted in accordance with the laws of the India , without
reference to choice of law principles. In addition, any dispute arising from t
Individuals under the age of 18 are not eligible to use the Company’s Services or products and we ask
that they do not submit any personal information to us.
Information that the Company publishes in the website may contain references or cross-references to
products, programs or services of the Company that are not necessarily announced or available in your
area. Such references do not mean that the Company will announce any of those products, programs or
services in your area at any time in the future. You should contact the Company for information
regarding the products, programs and services that may be available to you, if any.
If a fact-finding entity (i.e., an arbitrator) finds a provision or part of a provision in these Terms and
Conditions unenforceable, the remainder of these Terms and Conditions remain effective.
Change of Terms and Conditions
The Company may change these Terms and Conditions without notice. Any change to these Terms and
Conditions is effective upon the Company’s posting of such updated Terms and Conditions to its website
or online applications. Your continued use of the Company’s Services after the posting of updated Terms
and Conditions will be considered your acceptance of the changes. We recommend that you
occasionally check the Company’s website to inform yourself of any changes in these Terms and
Conditions and stay apprised of any other policies that may be applicable. You are solely responsible for
reviewing and becoming familiar with any modifications to these Terms and Conditions.
Changes in the Website
The Company may modify, suspend, discontinue or restrict the use of any portion of the Company’s
website, including the availability of any materials, software, content or documentation relating to the
Company’s website, at any time and without notice or liability.