Our Store Policies

These terms and conditions govern the use of our websites, social media sites and handles, email, and

other online services or when you otherwise interact with TheSporeBazaar

 (the “Company”, “We”,

“Seller”) and the purchasing of products from our website (collectively, the “Services”). By using the

Company’s Services, you agree to follow and be bound by these conditions. Please read them

carefully.

Privacy

Please review the Company’s Privacy Notice located at (link to notice).

Sale and Purchase of Goods

The Company agrees to sell and you (“Buyer”) agree to purchase goods of the description and quantity

described in the “checkout window”, pursuant to these Terms and Conditions.

Product Description Disclaimer

The Company’s website may contain pictures of sample products. Due to the unique nature of each

spore, we make no warranty that the product you receive will look like the picture shown on our

website.

Purchase Price

Buyer agrees to pay the purchase price of the goods as posted on the Company’s website and as

calculated in the “checkout window.” The purchase price will include all duties, taxes, customs or other

fees of any nature imposed upon this transaction by federal, state, or local government authority and

shall be paid by the Buyer.

Payment Terms

Buyer agrees to pay the total purchase price at the time of checkout. Seller reserves the right to

withhold fulfillment of Buyer’s order until such time as the purchase price has been paid in full.  

Delivery

All "Delivery by" dates are estimates only and are not guaranteed. Shipping services and rates are

subject to change without prior notice. Seller agrees to make reasonable efforts to ensure delivery in

accordance with the estimated delivery date selected by the Buyer at the time of checkout; however,

Seller is not liable for any failure to deliver within such timeframe.

Risk of Loss

The risk of loss and title for such items purchased by Buyer, as described in the checkout window, pass

to Buyer upon Seller’s delivery to the carrier.

Use Disclaimer

SELLER IS NOT LIABLE FOR ANY MISUSE OF ANY PRODUCTS PURCHASED FROM THE COMPANY. BUYER

WARRANTS THAT IT WILL USE THE PRODUCTS PURCHASED FOR RESEARCH PURPOSES ONLY AND WILL

NOT USE THE PRODUCTS FOR HUMAN CONSUMPTION OR GERMINATION. IN ADDITION, BUYER

WARRANTS THAT THEY ARE OVER THE AGE OF 18.

Returns and Refunds

1. For all Products- Many of the Company’s products are temperature sensitive, and for

this reason Seller provides all Buyers with tracking numbers. It is the Buyer’s responsibility to

understand the temperature sensitive nature of the products ordered (mostly gourmet) and ensure

proper care of the products ordered. If the Buyer’s order has been damaged during delivery due to

temperature, the Company will issue a refund if the Buyer provides photographic evidence of the spores

within five (5) days of the products being delivered. Such photographic evidence must be under a

microscope to allow the Company to ensure there are no viable spores remaining. A spore will be

deemed viable so long as it is not cracked, fragmented or missing pieces. The Company will not provide

any returns or refunds for products ruined by Buyer’s negligence, including failure to bring the product

into a controlled environment upon delivery. In addition, the Company reserves the right to delay

delivery if such delivery may result in the spores being damaged by extreme weather conditions.

2. Spore Syringes and Gourmet Liquid Cultures- The Company takes great care in shipping

purchased products. However, if a syringe is broken during transit, do not hesitate to take photos and

provide such photos to our email, below. If the pictures are received and the syringes are damaged to

the point of disrupting the essential function of keeping the solution airtight and dispensing the solution,

the Company will deliver a replacement product to the courier for shipment within five (5) business days

after notification. You may request a refund if the replacement package has not been delivered to the

courier for shipment within five (5) business days.

Additionally, if the order you received is incorrect, please take a picture of the full order and send to our

support email below with the “subject” line as: “Incorrect order #[Your order number here].” If

applicable, the Company will pay for shipping to return the incorrect contents of the package to the

Seller and to send out the proper products, upon delivery of the incorrect order. Return shipping must

contain a tracking number and be sent via first class mail . The Company will provide a refund only if shipment

of the proper products is not possible or if such replacement product will not be delivered to you within

two (2) weeks.

 After delivery of the products to

the courier for shipment, all liability shifts to the Buyer and no refund will be given.

3. Spore Swab Reship Policy- The Seller will only send replacement spore swabs if the

spores on the swab become unusable prior to delivery. If the outer packaging containing the spore

swabs is damaged, please contact us to ensure your swabs have not been damaged. If the Company is

unable to refill the original order, you may exchange the damaged goods for an item of equal value, or

the Company will issue a refund for the missing item. Note: If you ordered a bundle swab deal and only

one swab was compromised, and could not be reshipped in a timely manner, a refund for the price of

the damaged swab will be issued at the rate you purchased it.

 Gourmet Wedge Return/Reship Policy- Upon opening your package, please evaluate

the seal at the top of the wedge container. Without unwrapping or disturbing the clear seal on the top,

visually assess the wrapping to ensure it is wrapped around the entire top of the container at least once.

If the wrapping is no longer sealing the top of the container, please immediately take pictures of the

product and send them to our email with the subject line “Compromised Wedge Container”. After

ensuring the seal is intact, please evaluate the wedge container to ensure there are no cracks or holes in

the container itself. If there are cracks or holes in the container, immediately document such damage

and provide photo evidence to our email below. If the Company determines the damage to the wedge

container is significant enough that the product may be contaminated, the Company will send a

replacement product to you. Shipment of the replacement product may take up to two (2) weeks for

some gourmet cultures, as they are best made fresh or the Company will provide a refund for the

damaged product.

5. Shop Items- If the products integrity is compromised during shipment and deemed

unusable, the Company will send a replacement product. In such instances, replacement will only occur

if the Buyer provides photo evidence of the damaged packaging and product and sends such evidence to

our customer support email within three (3) days of receiving the package. Most reshipments will be

delivered to the courier for shipment within five (5) business days, unless an announcement postponing

shipments has been posted on the Company’s blog page prior to the return claim being received by the

Company. The Company’s blog page can be found here: [insert link]. If replacement products are

unavailable the Company will issue a full refund for the damaged goods.

6. Customer Error- If you require the Company to reship any products due to Buyer error,

for example providing the wrong shipping address, the Buyer will be required to pay the postage and a

reshipment fee of 150.00. In addition, no reshipment will be sent until the original shipment has been

returned to the Seller. If the Buyer cancels an order after the Company has received payment or discloses their

intent to geminate the spores, the Buyer must pay a 150 cancellation fee which the Company will deduct

from the received payment. After deducting the cancellation fee, the Company will refund the

remaining payment amount to Buyer. If the Company is forced to cancel an order for the reasons listed

above, the Company may block the Buyer’s account on the Company’s website, if any has been made.

7. Disclaimer- We are not responsible for ensuring timely delivery after the Company has

delivered the product to the courier. The Company will provide Buyer with a tracking number. Seller is

not liable for any delays in shipment arising from the courier’s actions or inaction.

8. Shipping Plan- Credit card authorization and verification must be received prior to

processing any order. The Company will typically ship out products five (5) days a week, Monday-Friday.

WARRANTY DISCLAIMER

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS AND CONDITIONS, THE COMPANY MAKES NO

WARRANTY WITH RESPECT TO ANY TECHNOLOGY, GOODS, SERVICES, RIGHTS OR OTHER SUBJECT

MATTER RELATING TO ITS SERVICES AND DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR

A PARTICULAR PURPOSE AND NONINFRINGEMENT WITH RESPECT TO ANY AND ALL OF THE FOREGOING.

Limitation of Liability

Seller or any affiliate of Seller shall not be liable under any circumstance to Buyer or any other party for

any special, consequential, incidental or exemplary damages arising out of or in any way connected with

the goods purchased by Buyer from Seller or otherwise, including but not limited to damages for lost

profits, loss of the goods or any associated equipment, cost of capital, cost of substitute or replacement

equipment, facilities or services, down time, Buyer’s time, lost data, injury to property or any damages

or sums paid by Buyer to third parties, even if Seller or any of Seller’s affiliates have been advised of the

possibility of such damages. The foregoing limitation of liability shall apply whether any claim is based

upon principles of contract, warranty, negligence, or other tort, breach of any statutory duty, principles

of indemnity or contribution, the failure of any limited or exclusive remedy to achieve its essential

purpose, or otherwise.

In no event shall Seller or any affiliate of Seller be liable to Buyer or any other party for loss, damage, or

injury of any kind or nature arising out of or in connection with these terms and conditions in excess of

the net purchase price of the goods actually delivered to and paid for by Buyer hereunder.

Seller disclaims any warranties of non-infringement with respect to the goods and none of Seller or any

affiliate of Seller shall have any duty to defend, indemnify, or hold harmless Buyer from and against any

or all damages or costs incurred by Buyer arising from the infringement of patents or trademarks or

violation of copyrights by any of the goods or Services.

Indemnification

You agree to defend, indemnify and hold harmless the Company, its affiliates, representatives, agents or

any related parties from and against any and all claims, liabilities, damages, losses or expenses, including

reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use

of the Company’s website or its products.

Third Party Services

The Company’s Services may include hyperlinks or directions to access content on third-party websites,

applications, or other services that are not under the control of the Company. The Company does not

control, oversee or endorse any third-party services that may be accessed through the Company’s

Services. The Company is not responsible or liable for any injury caused by use of any third-party service

and each third-party service may be governed by their own Terms and Conditions. It is the responsibility

of each user to ensure they are in compliance with such Terms and Conditions.

Force Majure

Seller shall be excused from performance, including proper delivery of purchased goods under these

Terms and Conditions if it is unable to perform due to fire, earthquake, labor disputes of third parties,

acts of God or public enemy, war, civil or disorder to the extent that such event is beyond such party’s

control (collectively, “Force Majeure Event”). Upon occurrence of its inability to perform due to a Force

Majeure Event, the Seller will give notice to the Buyer and may propose revisions to the schedule for

completion of delivery of the purchased goods.

Arbitration

Disputes arising from these Terms and Conditions or from the use of any of the Company’s Services will

be resolved through binding arbitration which means you agree to waive your right to a trial by jury in

any action or proceeding relating to any and all claims you may have against the Company, its affiliates,

representatives, agents or any related parties.

Applicable Law and Jurisdiction

Any disputes arising hereunder, including the validity and construction of these Terms and Conditions,

shall be governed by and interpreted in accordance with the laws of the India , without

reference to choice of law principles. In addition, any dispute arising from t

Individuals under the age of 18 are not eligible to use the Company’s Services or products and we ask

that they do not submit any personal information to us.

 

Availability

Information that the Company publishes in the website may contain references or cross-references to

products, programs or services of the Company that are not necessarily announced or available in your

area. Such references do not mean that the Company will announce any of those products, programs or

services in your area at any time in the future. You should contact the Company for information

regarding the products, programs and services that may be available to you, if any.

Severability

If a fact-finding entity (i.e., an arbitrator) finds a provision or part of a provision in these Terms and

Conditions unenforceable, the remainder of these Terms and Conditions remain effective.

Change of Terms and Conditions

The Company may change these Terms and Conditions without notice. Any change to these Terms and

Conditions is effective upon the Company’s posting of such updated Terms and Conditions to its website

or online applications. Your continued use of the Company’s Services after the posting of updated Terms

and Conditions will be considered your acceptance of the changes. We recommend that you

occasionally check the Company’s website to inform yourself of any changes in these Terms and

Conditions and stay apprised of any other policies that may be applicable. You are solely responsible for

reviewing and becoming familiar with any modifications to these Terms and Conditions.

Changes in the Website

The Company may modify, suspend, discontinue or restrict the use of any portion of the Company’s

website, including the availability of any materials, software, content or documentation relating to the

Company’s website, at any time and without notice or liability.

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